Frequently Asked Questions
What leasing options are available?
We offer 3-12 month leases.
Do you offer individual leases & co-living?
We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.
Is there a security deposit and is any of it refundable?
Security deposit is dependent on credit and is refundable at move-out unless there are any amounts owed or damages incurred.
Do you accept Section 8 vouchers?
Yes, we accept Section 8 vouchers.
Are utilities included?
Utilities are billed separately and will be set up by the property through UB West.
Is renter's insurance required?
You are required to carry a minimum of $100,000 Personal Liability Insurance Coverage. Rise Camelback provides the policy, which is charged as an additional monthly fee.
Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?
Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.
What are the hours of the clubhouse?
Monday-Friday from 9AM-10PM
What are the hours for the fitness center?
Monday-Friday from 9AM-10PM
What are the hours for the pool? Is it open seasonally?
8AM - 10PM
What are the hours of the laundry facility?
24/7
Are apartments internet/cable ready? Is there a separate charge? How do I set it up?
Yes, our apartments are internet/cable ready through Cox.
How do I get my packages/do you have package lockers?
Front door delivery or USPS mailboxes. Our leasing office does not accept packages.
Are BBQ grills available?
Yes
Do you offer valet trash service and/or recycling?
Yes
What is the smoking policy?
No smoking inside unit. Smoking is allowed on the property.
Do you allow pets; if so, do you have pet amenities?
Yes, Rise Canyon West is a pet-friendly community!
What is the parking situation?
Parking is first-come, first-serve.
What schools are in the area?
Alhambra High School, Sevilla Elementary School- West Campus, Grand Canyon State University
How far is it to the nearest airport or train station?
Phoenix Sky Harbor is 15 minutes away from Rise Canyon West.
Are you near any transportation routes? Which ones?
We are located minutes away from Interstate 17.
Do the apartments have air conditioning?
Yes, all apartments have air conditioning.
What type of flooring do the apartments have?
Wood plank vinyl flooring
Is there a bathtub or just a shower?
Apartments feature a space-saving tub/shower combo.
What kind of appliances and features does the kitchen have?
Our kitchens feature a refrigerator, stove, oven, and microwave.
Do kitchen sinks have a garbage disposal?
Yes
Do apartments have dishwashers?
Yes
Does the apartment come with a microwave?
Yes